COMPLAINT BOARD

Transparency, Accountability, & Timely redressal for Every Investor.

Complaints Received and Disposed

How We Update Complaints (Investor Guidance)

How We Maintain Complaint Records

  • Complaint data is updated before the 7th of every month.

  • All pending complaints from previous months are included in totals.

  • SCORES portal is checked weekly to ensure no complaint is missed.

  • Action Taken Report (ATR) is filed within 21 days on SCORES.

  • Monthly and yearly tables are uploaded in JPG format for transparency.

If you have any grievance regarding our research services, please contact us:

📧 info@marketmoodwithsudhanshu.com
📞 7007665401
WhatsApp Business (Chat button available on website)

We aim to resolve all complaints within 21 days.

Escalation Matrix (If Issue Is Not Resolved)

If your issue remains unresolved after 21 days, or if you are unsatisfied with our response:

File your complaint on:
🔗 https://scores.sebi.gov.in

For online dispute resolution or
arbitration:https://smartodr.in

  • 📞 1800 22 7575 | 1800 266 7575

🔗 https://www.sebi.gov.in/contact-us.html

Complaint Sources Explained

Direct Complaints

  • Complaints received directly from investors through email, WhatsApp, phone, or message.

SCORES Complaints

  • Complaints received through the SEBI SCORES portal.

Other Sources

  • Complaints received via lawyer, media, or any individual representing the investor.

Investor Awareness & Safety Advisory

Investor Safety Guidelines

  • Pay research fees only to the official account of Market Mood With Sudhanshu.
  • Do not transfer money to personal or unknown accounts claiming to be from our team.
  • Always request invoices only from our official email ID.
  • Report suspicious activities immediately.
  • Verify our SEBI registration details on the SEBI website.

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